Privacy Policy

Last Updated on: 07-03-2025 12:00:00

Introduction

This Privacy Policy (“Policy”) explains how Era Infosoft (“we”, “us”, “our”) collects, uses, handles, and processes the data you provide while using our products or services.

By using this website or availing goods or services offered by us, you agree to the terms of this Policy and consent to our collection, storage, disclosure, and transfer of your information as described herein.

We are committed to protecting your privacy in accordance with applicable laws and regulations. Please review this Policy to understand how we handle your data.

Era Infosoft may update this Policy periodically, and we encourage you to check this page for the latest version.

1. What Data is Collected?

We may collect the following information from you:

- Name
- Contact information (including address and email address)
- Demographic information, preferences, or interests
- Personal Data or other information relevant/required for providing goods or services

Note: In accordance with applicable Indian laws, we do not store credit card, debit card, or similar payment details. All data collected will strictly comply with legal guidelines.

2. Purpose of Data Collection

We collect and process your data for the following purposes:

• • Internal record keeping
  • Improving our products or services
  • Providing updates regarding our products, services, or special offers
  • Communicating important information
  • Internal training and quality assurance

3. Data Sharing

We may share your data with:

• Third-party service providers for facilitating the provision of goods and services, fulfilling orders, responding to queries, and other business purposes
• Group companies, where relevant
• Auditors or advisors, to the extent required for their services
• Governmental bodies, regulatory authorities, or law enforcement, as required under legal obligations

4. Use of Cookies

We use cookies to collect data and better understand customer behaviour.

• You can configure your browser to reject cookies or notify you when a cookie is being sent.
• However, disabling cookies may limit your ability to access our goods and services fully.
• Third-party service providers may also use cookies under their own privacy policies.

5. Your Rights Regarding Your Data

Right to Review

• You can review the data you have provided and request corrections or amendments.
• We are not responsible for verifying the authenticity of the data you provide.

Withdrawal of Consent

• You may withdraw your consent at any time by writing to info@erainfosoft.com.
• If you withdraw consent, we may not be able to provide you with our services or goods.
• These rights are subject to compliance with applicable laws.

6. Data Retention

We will retain your data:

• As long as we provide goods and services to you
• As permitted by applicable laws, even after terminating the business relationship
• All retained data will be processed in accordance with legal requirements and this Policy

7. Data Security

We implement commercially reasonable and legally required precautions to protect the integrity and security of your data.

8. Queries & Grievance Officer

For any queries, questions, or grievances regarding this Policy, please contact us using the details provided on this website.